Officials announced Tuesday that HomeServe USA will expand in Chattanooga, creating nearly 200 jobs in the next five years through a $5.5 million expansion.
“There’s no better vote of confidence in Tennessee than when an existing company decides to create additional jobs in one of our communities,” Department of Economic and Community Development Commissioner Bob Rolfe said in a prepared statement. “HomeServe’s expansion is a prime example of the private investment that will enable the continued growth of Tennessee’s economy and the creation of new jobs for our residents.
HomeServe is investing the $5.5 million in constructing a new building for its customer service operations in Hamilton County, according to a news release.
“I’d like to thank HomeServe for its commitment to further invest and create new job opportunities in Southeast Tennessee,” Gov. Bill Haslam said in a prepared statement. “The continued expansion by existing employers such as HomeServe brings us closer to our goal of making Tennessee the No. 1 location in the Southeast for high-quality jobs.”
HomeServe offers homeowners monthly plans to cover major household repairs from plumbing and electrical to heating, cooling and appliances, according to the news release. HomeServe partners with many of the nation’s leading utility companies and municipalities to provide coverage plans to more than 3 million homeowners.
“Chattanooga is home to our largest contact center employee group,” HomeServe USA CEO Tom Rusin said in a prepared statement. “Our dedicated employees at the center deliver award-winning customer support, which is key to our business operations.”
Serving customers since 2003, HomeServe has operated in Chattanooga since 2010. Today, HomeServe has 320 employees in Chattanooga. The company has outgrown its existing space and will build a nearly 46,000-square-foot facility, which is expected to be operational by March.
Chattanooga Mayor Andy Berke praised HomeServe for its investment in Hamilton County.
“With this expansion, HomeServe will create close to 200 good, middle-class jobs right here in Chattanooga, bringing its local workforce to over 500 strong,” Berke said in a prepared statement. “Today’s announcement provides another example of an excellent company choosing to both invest in our city and grow our local workforce.”
Hamilton County Mayor Jim Coppinger said HomeServe has been a wonderful partner in the community for many years.
“We congratulate HomeServe on its growth in Hamilton County as it continues to provide award-winning customer service from Hamilton County,” Coppinger said in a prepared statement.
For more information about HomeServe USA, click here.