Area resident Jayson Cline launched the My Town 2 Go franchise here in January. He’s currently working with more than 50 local restaurants and is adding more weekly, he said.
The delivery fee ranges from $3.99 to $6.99, depending on the location, and Cline is aiming to differentiate his business from other similar services.
“[I] have been told that our customer service goes above and beyond, that we are very prompt and that our delivery fees are extremely low,” he said via email.
Another effort to stand out is a food giveaway called Friday Feast, which happens three times a month and is accessible via Facebook.
Cline said he has a background in the transportation industry. He was a truck driver for many years and also worked for some ride-sharing services.
The former business administration major started as a driver for the franchise.
“I started out as a driver making deliveries part-time in the Cedar Rapids, Iowa market,” he said. “I saw how much potential there was in this business and how successful I could be in this.”
Cline and his business partner Greg Frierson worked with the corporate leaders to bring the franchise to the area, and Cline wants to expand into Cleveland, Tennessee next.
Cline’s aim is to keep customers the top priority. He knows mistakes will be made, but the goal is to correct them and move on.
“We make sure to try and rectify any issues that arise and make this the absolute best experience we can for our customers and have them choose us as their main delivery service,” he said. “If [customers] are happy, I am happy.”